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Once you have placed the Order for a Service, you would have to Execute the Invoice associated with it. In effect you are paying for the Service bought by you. Please follow the procedure mentioned below to achieve the same.

To execute an Order

1. Login to your Customer Control Panel. See details

2. Point to My Billing and then click Pending Payments.

3. From the list of pending Invoices & Debit Notes, select the ones that you wish to execute / pay.

4. Click the Pay Button and there you can see your Debit Account Balance.

   • If sufficient funds are available you can click the Continue to Execute the Order button.

   • If you do not have sufficient funds in your account, click the Add Funds button, where you would be presented with various methods available to add funds to your account. Once the Funds have been added to your Account, you would have to pay for the Invoice by following instructions from step 2 above.

To add funds to your Account from the Control Pane

1. Login to your Customer Control Panel. See details

2. Point to My Billing and then click Add Funds.

3. There you would be presented with various methods available to Add Funds to your Account with . You can choose one of the options and Add Funds to your Account.

Modification of Legal Name (Company/Name) and/or Country (from within
the Customer Control Panel) will not be possible once the sign-up process is complete.

In case of a genuine requirement, you may get in touch with our Support Team at .

You can choose to view the OrderBox interface, as well receive notification mails sent by the system in any of several different languages.

To specify your language preference

1. Login to your Control Panel. See details

2. Click the icon at the top right corner of the page and then click Your Account & Security.

3. Click on the Edit Profile button.

4. Here, select the language of your choice from the drop-down box for Language Preference.

5. Once you have finished making the necessary changes, click on the Save button.

You can select the Mail Preferences for yourself and decide as to which mails you want to receive from .

1. Login to your Control Panel. See details

2. In the menu, point to Settings and click Mail Preferences.

   You need to point to Settings -> System Notifications and then click Emails, if SMS alerts have been enabled for your Account.

   Note

   SMS alerts have been enabled for Brazilian, Canadian, Chinese, Indian, Indonesian, Russian, Spanish, Turkish, UK and US Customers only.

3. This would present you with a list of mails sent by . You can select the mails you wish to receive and disable the remaining mails. You can set the preference as Send ALL mails below to myself or DO NOT send any of the mails below to myself or Send Mails to myself based on my Custom Preferences.

   • By default, the Email Preferences for drop-down menu is set to Send Mails to myself based on my Custom Preferences. Here, you can set
     the preference to Yes or No for individual mails.

   • If you wish to receive all mails, you can select the Send ALL mails below to myself option from the drop-down menu instead of setting
     the preference to Yes to each and every mail individually.

   • If you wish to disable all mails, you can select the DO NOT send any of the mails below to myself option from the drop-down menu instead of setting the preference to No to
     each and every mail individually.

4. After making appropriate selections, you can submit the same by clicking the Submit Changes button.

You can easily modify your Customer Control Panel Password as explained below:

Changing the Password from within the Control Panel

1. Login to your Customer Control Panel. See details

2. Click the icon at the top right corner of the page and then click Change Password.

3. Mention the following details:

   • Current Password: You need to mention here the Password that you just used to login into your Customer Control Panel.

   • New Password: Enter any new Password.

     Note

     You need to consider the following, in relation with the Password ^{(Anchor: password)}:

     • Allowed Password length is 9 to 16 characters.

     • It should contain at least:

       • 1 lowercase character
       • 1 uppercase character
       • 1 number
       • 1 special character. (Allowed special characters are: ~*!@$#%_+.?:,{})

   • Change the Password on a regular basis.

   • Avoid Password that contains personal information (name, birth place, etc.) or dictionary words.

   • Avoid using repeating characters (aaaaaa), keyboard patterns (asdfgh) or sequential numbers (123456).

   • Do not disclose your Password to anyone.

   • While setting a new Password, you may not re-use the current Password or the previous Password.